Billing & Insurance

Radiology Associates of Hartford, P.C. is committed to providing outstanding customer service and encourages you to take advantage of the support we offer. Our well qualified and dedicated team of Insurance Analysts is available to answer your billing questions and will respond to you using “best practice” standards to ensure consistent and timely follow up of insurance billing and claims payment.

Radiology Associates of Hartford, PC.
Administrative/Billing Office
1000 Asylum Avenue, Ste. 3201E
Hartford, CT 06105

Office Hours: 8:30 am - 5:00 pm, M-F
Lunch: 12:30pm - 1:15pm

Telephone: (860) 525-3322
Fax Number: (860) 714-8808

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RAH is a preferred provider of the following plans. We are consistently updating our provider contracts. This information could change without notice, therefore:

If you do not see your insurance listed, please contact your insurance carrier using the telephone number on the back of your health insurance card to confirm participation.

Commercial Payers

Medicare

Aetna
Anthem Blue Cross & Blue Shield
Cigna Health Care
Colonial Cooperative Care
Concentra Mgd Care / Focus Hlth
Connecticare
Corvel Corporation
Coventry / First Hlth Group
Great West
Health Net
Health Payors Organization
Multiplan Inc / PHCS / NEHCA
Northeast Health Direct
Oxford Health Plan
Pioneer Healthcare
United Healthcare
Traditional Medicare

Medicare HMO Plan

Aetna Medicare
Connecticare VIP
Evercare / UHC
Healthnet / Smartchoice
MediBlue
Senior Whole Health
Wellcare

Medicaid Plan

Aetna Better Health
Americhoice
BlueCare Family Plan
Community Health Network
First Choice
State of CT

Referral from your doctor: Your insurance carrier may require that your Primary Care Physician complete a referral form to authorize radiology services. The referral form authorizes payment to the participating radiology facility. Please bring your referral form with you at the time of your appointment.

Pre-Authorization: Some insurance carriers require your referring physician to obtain a pre-authorization number for select radiology procedures such as MRI’s, and CAT Scans. The pre-authorization number authorizes payment to the participating radiology facility. Please bring your pre-authorization number with you at the time of your appointment.

My insurance coverage: Every plan is different. While most plans, now, cover radiology services there are still some that do not cover 100%. Deductibles and co-pay policies have recently changed with some carriers. We advise you to contact your individual insurance company prior to the procedure if there are any questions regarding coverage.

Co-Payment: Managed care co-payments will be requested at the time of service and may be cash, personal check or major credit card. Co-payments are a part of the contractual agreement between RAH and your insurance carrier and cannot be written off or adjusted.

RAH “Self-Pay” policy: Payment is requested at the time of service and may be cash, personal check or major credit card. If you are unable to make payment in full, then arrangements for settlement of the account will be agreed upon and documentation will be sent to a representative in the billing office.

Major credit cards accepted: We are happy to process payment using Mastercard or Visa. We process payments electronically and have a secured system for the safety of our patient’s personal identity.

Please call the RAH business office at 860-525-3322 for all your billing inquiries.

We hope your experience at RAH reflected the highest quality of patient focused care. Please take a moment to complete our patient survey and thank you for choosing RAH!